Following a problem with conservatives, HO KARAN has decided as a precaution to recall lots n ° 330054 and n ° 329992, of its product "Eye Contour - THE MORNING MIRACLE".
If you have in your possession a product of these lots (opened or not), we thank you for not using it any more and for informing us of it for exchange against an Amazing Oil 50ml or refund (see form below). Only products from the two lots n ° 330054 and n ° 329992, are concerned.
You can find the batch number of the product directly on the tube (at the top of the tube).
We inform you that we have determined the cause of this defect. We are implementing the necessary corrective actions to prevent this from happening again. It is important to us to satisfy you, but also to be in total transparency with you. The Ho Karan team apologizes for the inconvenience caused and thanks you for your understanding.
For any questions or queries, do not hesitate to contact us at the following address: email@example.com, or directly by phone at 0687785368
Founder HO KARAN
Please send us the following information by email to the attention de firstname.lastname@example.org.
- First Name:
- Number of product (s) concerned:
- Lot number (s):
We suggest you replace the box by sending you a 50ml Stupid Oil. To do this, please enter your full postal address in the email.
If you prefer to obtain a refund for your purchase, please attach a RIB in PDF format to your email.