Legal information
Here you will find the legal notices relating to HO KARAN.
For any other request, you can contact us on our contact form.
Thank you
PUBLISHER – HOST
The site https://hokaran.com/ (hereinafter referred to as “The Site”) is published and hosted by the company QUAI DES CÉLESTINS, a simplified joint stock company, with a share capital of 9.050 euros, having its registered office at 207 rue du faubourg Saint-Martin – 75010 PARIS, registered with the RCS of Paris under number 522 306 265
Individual VAT number: FR1 352 2306265
Publication Manager: Fleur PHELIPEAU
Editorial Manager: Laure BOUGUEN
Contact: email to communication@hokaran.fr or by phone at +33(0)1 84 80 44 20
Site hosted by Shopify
APPLICABLE RIGHT
The Site and these legal notices are subject to French law.
INTELLECTUAL PROPERTY RIGHTS ATTACHED TO THE SITE
The Site and any software necessarily used in connection with it may contain confidential information as well as data protected by intellectual property law. Thus, unless otherwise stated, the intellectual property rights on the documents and any data of any nature contained in the Site and each of the elements making up the Site (images, illustrations, sounds, texts, graphic elements, charter, etc.), including software, databases and newsletters are the exclusive property of HO KARAN (hereinafter the "Content"), which does not grant any license or any right other than that of consulting the Site. The reproduction of all or part of the Content is only authorized for the exclusive purposes of information for personal and private use, any reproduction and any use of copies made for other purposes in any manner whatsoever and in any form whatsoever being expressly prohibited. It is also prohibited to copy, modify, create a derivative work, assemble, decompile (except in cases provided for by law), sell, assign, sublicense or transfer in any way any right relating to the Content. It is also prohibited to modify all or part of the Content and in particular the software or to use modified versions of the software in order in particular to obtain unauthorized access to the service and to access the Site by any means other than the interface which is provided to the Visitor by HO KARAN for this purpose.
PURPOSE OF THE SITE
The HO KARAN website (hereinafter the “Site”) is an e-commerce site that allows food supplements and accessories to be offered for sale to Internet users or users browsing the Site. This Site is accessible:
– via the Internet at the address https://hokaran.com/.
ACCESS TO THE SITE
HO KARAN strives to keep the Site accessible, without being bound by any obligation to do so. It is specified that for maintenance, updating, and any other reason, particularly of a technical nature, access to the Site may be interrupted. HO KARAN is in no way responsible for these interruptions and the consequences that may result for the User.
PERSONAL DATA & COOKIES
This charter details HO KARAN's policy regarding the protection of privacy on its accessible merchant site:
– via the Internet at https://hokaran.com/
(Hereinafter the “Site” or the “site”).
HO KARAN respects your concerns regarding the confidentiality of personal information and data processed when you visit our Site. This charter allows you to learn more about the nature and use we make of the personal information you provide to us on the Site, the origin and use of the browsing information processed when you visit our Site and finally, your rights.
This charter supplements the "General Conditions of Sale" of the Site and applies to all personal information and browsing data collected and processed during your visit to our Site. By using our Site, you declare that you accept the terms of this charter.
For any information, you can also contact Customer Service on +33(0)1 84 80 44 20 or by email at serviceclient@hokaran.fr.
- General Information
Through its Site, HO KARAN may be required to collect personal data communicated in particular as part of the creation of an account on our site, the completion of Orders or the writing of a review.
These automated information processing operations, in particular the management of visitors' email addresses, have been declared to the CNIL (declaration no. 1474002) regarding the tools used by HO KARAN to combat fraud and unpaid bills on the Site.
The personal data that HO KARAN collects are collected, processed, recorded and stored in accordance with the legal provisions in force in France.
- Rights of access, rectification, deletion and opposition to processing
You have the right to access, rectify and oppose for legitimate reasons the personal information concerning you, as well as the possibility of opposing the processing for prospecting purposes, in particular commercial. You can exercise these rights at any time by contacting the HO KARAN Customer Service:
- by mail
207 rue du Faubourg Saint-Martin
75010 PARIS
France
– or by telephone from 9 a.m. to 18 p.m. Monday to Friday at +33(0)1 84 80 44 20
– or by email serviceclient@hokaran.fr
– or via the unsubscribe link contained at the bottom of each email sent by HO KARAN.
In accordance with the aforementioned Data Protection Act, these requests for access, rectification or opposition must be made by letter (or email) signed by the author from whom they originate and be accompanied by a photocopy of an identity document bearing the signature of the person exercising their right.
If you encounter any problems in this regard, you can contact HO KARAN Customer Service, the contact details of which are given above.
- Management of personal data by our company
When you register on the Site, we collect personal data using the form available from the "My Account" box. HO KARAN may thus collect your surname, first name, date of birth, email address, however, only the title, first name, surname and email are mandatory data for your registration to be taken into account.
When placing an Order as defined in the General Terms and Conditions of Sale, we collect personal data. In this context, we collect, in addition to the data collected during registration and indicated above: your postal address (billing and delivery if they are separate), your telephone number to contact you in the event of a delivery problem and information relating to the payment method (in particular bank card number, bank card holder).
In general, the information we collect and which is essential for us to respond to your requests is identified by an asterisk on the collection forms or specified as such orally at the time of collection. If you do not complete these mandatory fields, we will not be able to respond to your requests.
Finally, when you request to view pages on the Site, HO KARAN's servers automatically recognize your computer's IP address (this is the number that identifies each computer connected to the Internet. The IP address takes the following form: XXX.XXX.XXX.XXX or the UDID of your phone (this is a number that identifies the phone model that is connected to the Internet. The UDID is made up of forty characters)).
The personal data that we collect from you during any visit or Order are necessary for the use of the services offered on the Site and/or the management of your Order by HO KARAN and its service providers, including the detection of fraud on the internet and in payment methods, the prevention and management of payment incidents (including non-payments) and the preservation of HO KARAN's rights within the framework of its commercial activity.
In addition, your data may be used, subject to your rights, to inform you by email of the products, services and offers proposed by HO KARAN.
We may also collect statistical information in order to understand how visitors use the Site (frequency of consultation of the different pages of the Site, sales statistics and origin of visitors to the Site, etc.).
Information relating to visitors' profiles is stored by HO KARAN and will only be used internally, in particular to conduct market research.
The data is kept for a period that does not exceed the period necessary for the purposes for which it was collected.
- Cookies
When you connect to our Site, we may, subject to your choices, install various cookies in your Terminal allowing us to recognize the browser of your Terminal during the validity period of the cookie concerned.
The Cookies that we issue allow us:
– to establish statistics and volumes of traffic and use of the various elements making up our Site (sections and content visited, paths taken), allowing us to improve the interest and ergonomics of our services;
– to adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and viewing or reading software that your terminal has;
– to store information relating to a form that you have completed on our Site (registration or access to your account) or to products, services or information that you have chosen on our Site (subscribed service, contents of an order basket, etc.);
– to combat Internet fraud (prevention of payment fraud, identity theft, etc.).
The recording of a cookie in a Terminal is essentially subject to the will of the user of the Terminal, which the latter can express and modify at any time and free of charge through the choices offered to him by his navigation software.
If you have accepted in your browser software the recording of cookies in your Terminal, the cookies integrated in the pages and contents that you have consulted may be stored temporarily in a dedicated space of your Terminal. They will be readable there only by their issuer.
You have the possibility to share certain information or content on social networks by clicking on the "Like" button, "Share on Facebook", or any other social network sharing button. This use is then governed by the terms of use of said social network, which we invite you to consult. The content exported from our Site to social networks is done so under your sole responsibility. HO KARAN shall in no way be held responsible for any use, exploitation or action once the content is exported from its site.
HYPERTEXT LINKS SET UP ON THE SITE
The hyperlinks set up on the Site may lead the User to the websites of various partners. It is specified that HO KARAN has not checked all the sites that may be linked to its own, their content and the information present there, and therefore declines all responsibility for the content, advertising, products or services available on these sites and for the use made of them by the User. The use of these sites by the User is the sole responsibility of the latter. The creation of hyperlinks to the Site may only be made with the prior written authorization of HO KARAN. Any request for authorization must be sent to the following address: HO KARAN – 207 rue du faubourg Saint-Martin – 75010 PARIS. Any unauthorized use constitutes an infringement punishable by law.
PERSONAL DATA
HO KARAN undertakes to preserve the confidentiality of the personal information that it may collect concerning the User (in particular via their subscription to the newsletter, their participation in competitions or their online purchases). Finally, with the User's consent, HO KARAN may be required to transfer data concerning them to its partners. In accordance with the provisions of the Data Protection Act of 6 January 1978, the User is informed that they have the right to access, rectify, delete and non-use personal data concerning them. To exercise this right, the User must send a letter to the following address: HO KARAN – 207 rue du faubourg Saint-Martin – 75010 PARIS or by email serviceclient@hokaran.fr.
MODIFICATION OF THE NOTICE
HO KARAN reserves the right to modify this Site user guide at any time, in particular in order to comply with any new regulations or legislation or to improve the User's consultation of the Site. Any modification of use of the Site will be included in this notice.